Star Tallahassee logo - link to main homepage

Sign In

 

  • Residents
    • Change for Change
    • DigiTally
    • Ethics Board
    • Fire
    • Neighborhood Services
    • Newsroom
    • OpenGov
    • Parks and Trails
    • Pet Adoption
    • Police
    • Public Safety
    • Public Transportation
    • Traffic
    • Title VI
    • Utilities
  • Business
    • Community Redevelopment
    • Job Openings
    • Online Permitting
    • City Owned Real Estate
    • Vendor Information
    • Procurement
    • Economic Vitality
    • Employee Login
  • Visitors
    • Airport
    • Arts & Culture (COCA)
    • Events
    • Fire
    • Parks and Activities
    • Police
    • Senior Center
    • Visit Tallahassee
  • Our City
    • 2023 Budget
    • Charters/Ordinances
    • Citizen Advisory Boards
    • City Attorney
    • Inspector General
    • City Leadership
    • City Treasurer-Clerk
    • Community Redevelopment
    • Current Projects
    • OpenGov
    • Retirement
    • Tallahassee Brand Library
    • WCOT City Television
    • Ethics Board
    • Strategic Plan
  • Services
    • Airport
    • Animal Services
    • Community Redevelopment
    • City Leadership
    • Current Projects
    • Diversity & Inclusion
    • Employment
    • Environmental Practices
    • Financial Transparency
    • Fire
    • Growth Management
    • Neighborhood Services
    • Newsroom
    • Parks & Recreation
    • Police
    • Procurement
    • Public Safety
    • Public Transportation
    • Senior Services
    • Real Estate Management
    • Report a Problem
    • Utilities
    • Traffic
    • WCOT City Television
    • PLACE
      Planning, Blueprint, Minority Business, Economic Vitality
    • Other Agencies

Organizational Effectiveness

City of Tallahassee Coin
  • City of Tallahassee
logo
  • Home
  • Dashboard
  • MVV
  • Purpose
  • Priorities
  • Feedback
  • Subscribe
City of Tallahassee

Organizational Effectiveness

To be an impact-focused workforce that is inclusive, pioneering, and technology-driven.

Utility team

Objective 3A:

Attract, develop, and support the best talent.

  1. 1. Rate of total employee turnover. Target: 6.5%
  2. 2. Median number of days to fill a position from advertisement to offer. Target: 60 days
  3. 3. Rate of employee satisfaction on annual Employee Engagement & Satisfaction surveys. Target: 90%
  4. 4. Identification of City employees proficient in Spanish or American Sign Language.
  5. 5. Grow employee participation in professional development programs by 10 percent by 2024.

Initiatives

  1. 1. Recruit employees from local educational and vocational training centers.
  2. 2. Have a City workforce that is reflective of community’s demographics.
  3. 3. Develop and implement a City-wide Talent Development Plan.
traffic office

Objective 3B:

Leverage technology to deliver faster, more convenient services.

  1. 1. Percent of payments received digitally. Target: 80%
  2. 2. Implement online customer service and inquiry portal by 2022.

Initiatives

  1. 1. Implement fully paperless internal services.
Utility trucks on the move

Objective 3C:

Map, analyze, and improve all work processes.

  1. 1. Rate of availability for City fleet. Target: 96%
  2. 2. Percent of budget document receiving ”Outstanding” ratings from the Government Financial Officers Association (GFOA). Target: 25%
  3. 3. Achieve Sterling designation for Human Resources by 2022.
  4. 4. Attain status as a “Top 100 Fleet.”

Initiatives

  1. 1.  Map, analyze, and enhance all departments’ procedures and processes.
  2. 2. Evaluate service departments based on the customers they serve.
  3. 3. Develop customer-centric service model within Procurement.
Utility team in front of FSU

Objective 3D:

Maintain the City’s strong financial standing and fiscal stewardship practices.

  1. 1. Percent of general employee pension funded. Target: 90%
  2. 2. Percent increase of annual grant awards. Target: 5%

Initiatives

  1. 1. Maintain a fully funded deficiency fund, in accordance with City policy.
  2. 2. Maintain best-in-class municipal “AA” Bond rating.

Stay Connected

Subscribe to City News
City of Tallahassee
  • City Hall 300 S. Adams St. Tallahassee FL 32301
  • 850.891.0000
  • Maps and Directions
  • Contact Us

Commission

  • John E. Dailey, Mayor
  • Dianne Williams-Cox
  • Jacqueline "Jack" Porter
  • Curtis Richardson
  • Jeremy Matlow

Officials

  • Reese Goad, City Manager
  • Amy Toman Interim City Attorney
  • Dennis R. Sutton, Inspector General
  • Jim Cooke, City Treasurer-Clerk

City Services

  • Utility Accounts
  • Parking Tickets
  • Report a Problem
  • TPD Online Reporting

Talgov.com

  • Privacy
  • Disclaimer
  • Public Records
  • Site Feedback
Star Tallahassee logo - link to main homepage
  • Contact Info
  • City Hall
  • 300 S. Adams St.
  • Tallahassee FL 32301
  • 850-891-0000
  • Maps and Directions
  • Contact Us
  • City Commission
  • John E. Dailey, Mayor
  • Jeremy Matlow
  • Jacqueline "Jack" Porter
  • Curtis Richardson
  • Dianne Williams-Cox
  • City Officials
  • Reese Goad
    City Manager
  • Amy M. Toman
    City Attorney
  • Dennis R. Sutton
    Inspector General
  • Jim Cooke
    City Treasurer-Clerk
  • City Services
  • Utility Accounts
  • Parking Tickets
  • Report a Problem
  • TPD Online Reporting
  • Accessibility
  • Email Subscriptions
  • ADA/Non-Discrimination
  • Online Kennel
  • Driver Info Service
  • Athletics Registration
  • Public Records
  • WCOT Online
  • Talgov.com
  • Directory/Site Map
  • Talgov Apps
  • Privacy Policy
  • Disclaimer
  • Site Feedback
  • Employee Login
  • Translate This Site
  • City Hall
  • 300 S. Adams St.
  • Tallahassee FL 32301
  • 850-891-0000
  • Maps and Directions
  • Contact Us
  • Directory/Site Map
  • Privacy Policy | Disclaimer | Translate This Site
Loading... Loading...